Hugg & Hall News

A Day in the Life: Product Support Sales Representative

Over the last 60+ years, Hugg & Hall has strived to be superior in the industry to assure businesses always receive the best service. As innovators in the industry, we excel in providing services that our competitors may not even […]

Read More
Customer Service Series, Part 5

Customer Service Series, Part 5: The Importance of Listening

Hugg & Hall Equipment Company is dedicated to providing excellence in customer service. The company strives to continuously improve and created the “Customer Service Series” as an outlet for sharing customer service ideas and strategies with the purpose to both […]

Read More
Customer Service Series Part 4

Part 4: Fostering Customer Service As An Organizational Priority

Hugg & Hall Equipment Company is dedicated to providing excellence in customer service. The company strives to continuously improve and created the “Customer Service Series” as an outlet for sharing customer service ideas and strategies with the purpose to both […]

Read More
Customer Service Series Part 3

Part 3: Regional Parts Director On The Impact Of Customer Service

Hugg & Hall Equipment Company is dedicated to providing excellence in customer service. The company strives to continuously improve and created the “Customer Service Series” as an outlet for sharing customer service ideas and strategies with the purpose to both […]

Read More
Customer-Service-Series-Part-2

Part 2: Taking Ownership of Customers’ Needs

John Impson, Product Support Sales Manager, on Taking Ownership of Customers’ Needs Hugg & Hall Equipment Company is dedicated to providing excellence in customer service. The company strives to continuously improve and created the “Customer Service Spotlight” as an outlet […]

Read More
Customer-Service-Series-Part-One

Part 1: VP of Rental Operations On Valuing Customer Service

  VP OF RENTAL OPERATIONS ON VALUING CUSTOMER SERVICE AND ENHANCING THE CUSTOMER EXPERIENCE Hugg & Hall Equipment Company is dedicated to providing excellence in customer service. The company strives to continuously improve and created the “Customer Service Series” as […]

Read More