To Our Customers:
Amid the COVID-19 pandemic response, many local governments are issuing “stay at home” orders with exceptions only being made for “essential businesses”— generally being defined as those industries and types of work whose incapacitation or destruction would have a debilitating effect on security, economic security, public health or safety, or any combination thereof.
For states that have adopted the Cybersecurity and Infrastructure Security Agency guidelines (CISA), Hugg & Hall Equipment is considered an essential business because of our critical role in servicing material handling and other equipment that is essential to supply chains providing vital products to the public. Our services and products provide support that is critical for day-to-day operations to a variety of organizations including; federal and local government organizations, logistics and distribution organizations, energy, food and agriculture, and other industries as well. We are committed to providing services as needed and can support our customers in the service, repair, and rental of material handling and industrial equipment.
As a result of these “essential business” classifications, we are able to continue servicing our customer’s onsite as normal, or in accordance with any adjusted protocols your organization may have put in place due to the crisis.
To date, we have not experienced any disruptions or delays from our suppliers regarding equipment or parts. In addition to already being very well stocked with inventory, we have been assured by our manufacturing partners that they are equipped and prepared to deliver the equipment and parts necessary to keep our customers operational. We continue to monitor any new developments that could impact our customers, employees and suppliers that could disrupt our ability to service your equipment needs.
Rest assured that we adopted and implemented practices recommended by the CDC for our technicians and office/sales personnel to prevent exposure and avoid the spread of Covid-19 to keep our employees, customers and communities safe.
Hugg & Hall Equipment is committed to helping our customers maintain their operations during this difficult time. Please do not hesitate to let us know how we can best serve your equipment needs during the COVID-19 pandemic.