Meet Cleopatra Williams! Williams works as a Field Service Coordinator at the company’s Jonesboro, Ark., location. Her role in field service contributes to the success of the service team (of course) but also contributes to the success of parts operations and other company goals.
“A day for me for me at Hugg & Hall is a day of hustle and bustle,” said Williams. “There is never a dull moment and always something to do. Whether it is providing support to our technicians or to other departments. I enjoy putting a smile on the face of our customers.”
When asked, Williams noted the great relationships she maintains with coworkers as the highlight of working at Hugg & Hall.
“My co-workers are my favorite thing about working for Hugg & Hall,” said Williams. “They are definitely my family. I know that someone at Hugg & Hall will put a smile on my face. My co-workers have been extremely helpful to me and they make coming to work worth it. That of course does not include the numerous pranks that have been played on me, i.e., taping my desk drawers shut or covering the bottom of my mouse with tape.”
Williams was born in Newport, Ark., but moved to North Carolina at the age of seven and didn’t move back to northeast Arkansas until the age of 32. She currently resides in Jonesboro with her five-year-old daughter, Amera, who she says “makes life worth it each day.” Family is very important to Williams and she visits her mother in Atlanta every other month.
“I would like to be completely lazy outside of Hugg & Hall, but that can’t work,” said Williams. “I love spending time with my daughter. Making her happy is at the very top of my list.”
However when she does get some free time, Williams loves to read and enjoys new experiences.
“One of my favorite hobbies is reading,” said Williams. “I can block the entire world out by getting cozy on my couch with a great read. I don’t really have a crazy skill, but I am open to trying almost anything once. No snakes or heights.”
Williams said that one thing her coworkers might be surprised to know is that she is a very tenderhearted person and her eyes might get a little watery when watching some of the more touching movies or commercials.
“I cry at the drop of a dime,” said Williams. “The commercials with the mistreated animals, Titanic or any other movie where a main character dies and news stories will bring on the tears for me. I am a mushy person and I conceal that from those around me.”
The company would like to send out a huge thank you to Williams for all of her hard work and dedication!