Meet Toni Austin, Service Administrator!
Toni is the Service Administrator for our Sibley, LA branch. She’s a self-proclaimed country girl who was born and raised in Minden, Louisiana and currently lives near the Sibley branch. She loves the small-town feel of Sibley where “everyone knows everyone.”
As a Service Administrator, Toni is a master of multi-tasking. She starts her day by coordinating with her technicians to make sure they have their time submitted and processes their time. She also moves completed work orders and processes them for billing, all while taking calls from customers and technicians. She’s responsible for issuing and processing purchase orders, and she goes over work-in-progress reports with her Field Service Manager every day to check the status of work orders and parts availability.
Toni’s favorite thing about working for Hugg & Hall is the people and the welcoming atmosphere. The most interesting part of her job is “hands down, the day-to-day comradery with the techs and everyone in our branch! I love the customer service aspect of my job as I am a people person.”
Outside of work, Toni loves to take her two sons fishing or camping. She loves animals and said, “if my family wouldn’t disown me, I’d have a house-full!”
Toni’s favorite quote is “Even the smallest footprints have the power to leave an everlasting impact on the earth.”
To learn more about Hugg & Hall and our employees, you can visit HuggHall.com!