Meet Holand Purifoy!
Holand is a Product Support Sales Coordinator in our Fort Smith branch and has been a Hugg & Hall employee for 28 years. He even remembers his first day – April 12, 1993! Holand’s time within our service department has come with several different job titles.
Starting out as a Shop Foreman, to Dispatcher, a Field Service Manager at Gerdau, on to an Operations Manager to his current position as a Product Support Sales Coordinator; Holand has enjoyed his time the most as a Product Support Sales Coordinator. This position allows him to be outside and interact with customers more often. A typical day for Holand includes compiling, processing, and submitting repair estimates for Hugg & Hall- Fort Smith’s many customers.
Holand says he “enjoys working with parts, service and the sales departments creating fair repair estimates and a profitable environment for the company.” When asked what Holand’s favorite thing about working for Hugg & Hall was he responded, “I love being able to interact freely with all of the departments where they value my input.”
The Product Support Team in Fort Smith is a well-oiled machine. After nominating Holand as our employee spotlight, his co-workers James Burgess and Jason Henson excitedly offered their support. James says, “I have had the pleasure of working with Holand for nine years. He was a huge part of my training. He is the best in the world at what he does. His attention to detail is unmatched and can produce a quote for a customer faster than I can turn my computer on.”
“Henson and I get the glory of the sale- we are like the front men of a band, while Holand is the guy on the drums keeping the beat and without him, we’d be just singing karaoke. Holand is great for comic relief and if you don’t believe me, come huddle in our cubicle with him. A fun fact about Holand is that he’s the only human who eats a bag of Cheetos every single day yet has never been seen with orange on his fingers!” While Jason was hesitant to follow James’ kind words, he said that Burgess hit it dead on. “You could not ask for a better partner to work with on a team- I have referred to Holand as the quote king!”
Holand was born and raised in Camden, AR but currently lives in Van Buren. In his spare time, he likes to travel and “see the many beautiful places this country has to offer.” Many people may not know that in the past, Holand and his wife fostered children and adopted his two grandsons. To quote Franklin D. Roosevelt, “When you reach the end of your rope, tie a knot in it and hang on.” Holand says, “We’ve all been there, the end of the rope. What one must remember is, it’s not the fall when you turn it loose that hurts, but it’s the sudden stop when you reach the bottom. Hang on and find a way to get through it and you will never reach the bottom.”