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Parts-X: Equipment Parts Sourcing

Parts-X: Equipment Parts Sourcing

Since 1956, our customers have trusted Hugg & Hall with all their construction equipment parts needs. Now, our new Parts-X team is here to speed up the parts process even more!

 

What is Parts-X equipment parts sourcing?

Parts-X stands for Parts Expediting.

 

What do they do?

When an urgently needed equipment part is backordered, our Parts-X team goes to work contacting the manufacturer and other sources to locate the part. They can even expedite production of the part if needed!

 

Who’s on the team?

Expediters

Abdul Ziadeh (Baton Rouge, LA)

Dean Dumond (Fort Smith, AR)

Brad Poage (Springdale, AR)

Supervisors

Jason Luker, Parts System Operations & Inventory Analyst (El Dorado, AR) 

Tracey Gibbs, General Manager – Parts (El Dorado, AR) 

 

What are the advantages of Hugg & Hall’s Parts-X team for heavy equipment parts?

It goes beyond just getting backordered parts more quickly (though we’re very proud of that function of the team!).

The team can even help with cost savings for our customers, by sourcing parts through other vendors or manufacturers.

We’re also helping to build up Hugg & Hall’s world-class customer service even more, increasing customer satisfaction through shorter lead times and personalized customer service.

Jason Luker said, “Our Parts-X team puts their years of heavy equipment expertise together with their industry contacts to locate the parts our customers need.”

 

Your new source for construction equipment parts

We’re proud of our employees’ innovation and continual striving to help our customers. With our new Parts-X team, we’re looking forward to a future where backorders don’t halt jobsites and service can occur at an even quicker pace!

Need parts, expedited or otherwise? Visit our Parts page!



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