Hugg & Hall has earned a prestigious spot in the Rental Equipment Register Top 100 List 2022. RER 100 ranks the world’s largest rental companies. Hugg & Hall’s position jumped eight spots from 2021 to earn 40th worldwide.
RER 100 attributed the award to greater rental volume, the opening of new branches across Arkansas, Oklahoma, and Louisiana, and the acquisition of Southern Material Handling Company in Tulsa, OK.
Customer Service
Rental Operations Manager Zane Kitsmiller credited Hugg & Hall’s greater rental volume to prioritizing customer service. “We have seen a rewarding trend of organic growth, and part of that success comes from living the moto of ‘making our customers’ needs our own.’ We are dedicated to rental through regular additions to our fleet and put our customers in new, safe equipment. And we back it up with a proven service team to help keep our customers on task and their projects on budget.”
Equipment Service
In addition to a customer-focused business plan, Hugg & Hall provides services to a variety of markets, strengthening our position with RER 100. Bobby Burnett, Regional Rental Sales Manager for Baton Rouge, LA, gave specific insight into our Louisiana branches. “Our Baton Rouge branch has seen increased growth by providing service to chemical plants and refineries. Our Broussard and Port Fourchon locations have seen excellent growth even with the oil industry in a downward spiral. Between these successes and our new rental location in the Houma area, we are very optimistic about our continued growth in the region.”
Expansion
Hugg & Hall’s expansion in Louisiana also bolstered our position in the RER 100. Mark Riendeau, Rental Sales Manager for Sibley, LA, commented, “The Shreveport area has been our fastest-growing market in recent years. Revenue more than tripled, and we added a fully operational branch location. We expect the Shreveport team to become a cornerstone for us, bridging the gap between our South Louisiana and Arkansas locations.”
Employees
Above all, Bobby Burnett credits Hugg & Hall’s success to the employees who uphold our mission and vision. “We’re blessed to have some good people working for us. One of the great things that has helped our growth is how well our departments work together. We’ve built trust in each other, and our customers are taking notice. We hang our hat on great customer service.”
To learn more about exciting news at Hugg & Hall, visit HuggHall.com/News. For more information about the Rental Equipment Register Top 100, visit RERMag.com.