Tag Archives: Oklahoma City

May Employee Spotlight: Mark Riendeau

Meet Mark Riendeau!

Mark is a Rental Sales Manager stationed at our El Dorado, Arkansas location! Mark works with the Rental Team to deliver top-quality equipment to our customers while providing around-the-clock support on all rental reservationsAlthough he is new to the Hugg & Hall team he has already made a huge impact on rental sales, specifically in our North Louisiana region! Rental Managers like Mark are always meeting new customers, Mark expressed “interacting with different people from different backgrounds is my favorite thing about my job. Everyone has a story, I love hearing new & interesting ones!”  

Mark was born and raised in San Diego, California but is proud call Alexandria, Louisiana his home that he shares with his wife Emily and six-month-old daughter Mailey! Mark is a huge baseball fan and quite the athlete himself; Many do not know that he played College Baseball at Louisiana College in Pineville! Although he has a long sports background, he mentions, “If I could learn anything in life it would be how to hit a golf ball straight!” 😂 

Hugg & Hall appreciates the work Mark Riendeau has contributed in his short time here and hopes both customers and employees alike help us give him a warm welcome aboard! 

To start your own Hugg & Hall Story, visit our hiring website.

Employee Spotlight: Rezin Zook

Say ‘hello’ to Rezin Zook!

Rezin is a Product Support Sales Representative (PSSR) at Hugg & Hall’s Oklahoma City branch and has been with the company for 3 years. In a days’ time you can catch Rezin selling parts, service, and maintenance packages to customers in a large portion of Oklahoma. In his own words, “A large part of the job is keeping customers pleased with our service and making sure they feel as though they are receiving quality parts and service for their equipment;” says Rezin, “The customers perception is our reality.”

His ultimate goal, with every customer interaction, is to have the customer feel that they can honestly depend on him to be their problem solver. “I want to be their first call when an equipment issue occurs.” Rezin’s PSSR title does grant him some flexibility, which he enjoys since he manages customers near and far, which requires regular travel to customer locations.

Prior to working for Hugg & Hall, Rezin held other sales roles and attended Emporia State University in Emporia, Kansas. While attending university, he studied for and received his bachelor’s degree in marketing from the ESU School of Business.

Although Rezin now lives in Edmond, he is originally from Larned, Kansas. In his free time he enjoys CrossFit, and FUN FACT  he can handstand walk! Rezin also mentioned that something people may not know about him, is that he learned to sew at a young age, and has made his own hunting vests, thanks to his mothers’ career as the Home Economics Teacher in his hometown.

Hugg & Hall would like to say a huge ‘thank you’ to Rezin Zook for his continued commitment to the team. You are an essential part to our team, we are lucky to have you! To start your own Hugg & Hall Story, visit our hiring website.

Employee Spotlight: Bryan Hooks

SAY HELLO TO BRYAN HOOKS!

Bryan works as an Outside Rental Salesperson in our Oklahoma City branch. He likes to begin each day just before sunrise, to make time to deliver “happies” (cookies or donuts) to his clients’ jobsites and research new potential partners. While visiting clients he may find himself taking measurements and making recommendations to assure each customer has the perfect piece of equipment.

With great pride, Bryan and our rental team work together to provide equipment with competitive pricing & delivery to meet the customers’ needs. This often includes thinking strategically to provide innovative solutions when issues arise. When speaking with Bryan he states, “I believe every interaction, transaction, or piece of equipment associated with my name should be of the highest quality. I also take pride in simply doing what I say I will do for my customers, every time.”

Growing up in Newcastle and currently residing in Edmond, Bryan knows the Oklahoma City area very well. On the job he works to make sure each customer is confident that all their rental needs are met, within their requested time frame. “I ensure customers know that we are problem solvers, not just order takers.” Bryan continues, “Repeat business is the lifeline of sustainability, so customers satisfaction with each transaction is of utmost importance.”

In addition to being a customer favorite, Bryan lives a very active life. When asked, he mentions he could not live without Jesus or his children, Eli, Noah & Micah. He enjoys playing golf and attending college football games. After work and on the weekends, you can find Bryan enjoying a game of catch with his youngest son, who is also the quarterback for his high school football team. He also enjoys grilling for his older sons and their friends and meeting for lunch & church.

When asking about Bryan’s past, he mentions that in his days at the University of Memphis, he was crowned Tush Push King of Memphis; he even has the belt buckle to prove it! While in Memphis, Bryan studied Sales & Marketing while playing college baseball. He even played semi-pro after graduation.

In his time at Hugg & Hall, he has worked hard to make everyone smile. With the world on hold because of COVID, Bryan wanted to bring cheer to not only our customers but to the people of Oklahoma City. He dressed in one of his dad’s famous costumes, the Easter Bunny, and waved to passersby traveling on Interstate 35 from a 40 foot scissor. Helicopters from at least two local news stations covered the story and a reporter interviewed him for the evening news.

Bryan’s favorite thing about working for Hugg & Hall has been the teamwork atmosphere and “never say no” attitude. He says, “We have a competitive yet family-oriented sales and management team that always work collectively to help employees achieve our goals.” Hugg & Hall would like to send a huge thank you to Bryan Hooks for his hard work and positive attitude as an Outside Rental Salesperson.