Tag Archives: Parts

May Employee Spotlight: Mark Riendeau

Meet Mark Riendeau!

Mark is a Rental Sales Manager stationed at our El Dorado, Arkansas location! Mark works with the Rental Team to deliver top-quality equipment to our customers while providing around-the-clock support on all rental reservationsAlthough he is new to the Hugg & Hall team he has already made a huge impact on rental sales, specifically in our North Louisiana region! Rental Managers like Mark are always meeting new customers, Mark expressed “interacting with different people from different backgrounds is my favorite thing about my job. Everyone has a story, I love hearing new & interesting ones!”  

Mark was born and raised in San Diego, California but is proud call Alexandria, Louisiana his home that he shares with his wife Emily and six-month-old daughter Mailey! Mark is a huge baseball fan and quite the athlete himself; Many do not know that he played College Baseball at Louisiana College in Pineville! Although he has a long sports background, he mentions, “If I could learn anything in life it would be how to hit a golf ball straight!” 😂 

Hugg & Hall appreciates the work Mark Riendeau has contributed in his short time here and hopes both customers and employees alike help us give him a warm welcome aboard! 

To start your own Hugg & Hall Story, visit our hiring website.

Employee Spotlight: Rezin Zook

Say ‘hello’ to Rezin Zook!

Rezin is a Product Support Sales Representative (PSSR) at Hugg & Hall’s Oklahoma City branch and has been with the company for 3 years. In a days’ time you can catch Rezin selling parts, service, and maintenance packages to customers in a large portion of Oklahoma. In his own words, “A large part of the job is keeping customers pleased with our service and making sure they feel as though they are receiving quality parts and service for their equipment;” says Rezin, “The customers perception is our reality.”

His ultimate goal, with every customer interaction, is to have the customer feel that they can honestly depend on him to be their problem solver. “I want to be their first call when an equipment issue occurs.” Rezin’s PSSR title does grant him some flexibility, which he enjoys since he manages customers near and far, which requires regular travel to customer locations.

Prior to working for Hugg & Hall, Rezin held other sales roles and attended Emporia State University in Emporia, Kansas. While attending university, he studied for and received his bachelor’s degree in marketing from the ESU School of Business.

Although Rezin now lives in Edmond, he is originally from Larned, Kansas. In his free time he enjoys CrossFit, and FUN FACT  he can handstand walk! Rezin also mentioned that something people may not know about him, is that he learned to sew at a young age, and has made his own hunting vests, thanks to his mothers’ career as the Home Economics Teacher in his hometown.

Hugg & Hall would like to say a huge ‘thank you’ to Rezin Zook for his continued commitment to the team. You are an essential part to our team, we are lucky to have you! To start your own Hugg & Hall Story, visit our hiring website.

Why You Should Buy Parts Made by the Original Equipment Manufacturer

Why You Should Buy Parts Made by the Original Equipment Manufacturer

There are many reasons why you should consider purchasing OEM parts as opposed to cheaper, off-brand alternatives. Here are a few things you should always consider when comparing between the two. 

They are tested and certified

One of the best reasons to always use OEM parts is the authentication and dependability they provide. Using non-OEM parts is always a gamble: they are not tested, retested and certified like the OEM parts so cannot provide the same consistency and reliability that OEM parts can. When you’re in a pinch and don’t have time to roll the dice, OEM parts can give equipment owners the assurance that they will fit and perform well. It’s hard to put a price tag on stability, especially when you’re juggling many other decisions and don’t have time for surprises. 

It’s financially responsibility 

Purchasing parts distributed by the original equipment manufacturer will ensure that you get the most bang for your buck. OEM’s  are engineered by and for your machine so they come with inherent guarantees that non-OEM parts do not. This assurance promises that you will not have to buy two parts when the first one does not fit or does not function properly. OEM’s are genuine to the machines for which they are constructed and, while the upfront cost might be more, your dollar is likely to go farther because they usually last longer and function more efficiently. 

Peace of mind

To reaffirm, OEM parts, in contrast to non-OEM parts, are proven to decrease the total cost of ownership, it protects your machine’s resell potential and in some cases will safeguard any warranty you may have in place. Purchasing OEM’s will ensure that the manufacturer can provide you any support services relating to the parts you buy. So, if you have any issues they can help you troubleshoot and provide you advice that they otherwise might be unable to do. Simply put, OEM parts will provide you the peace of mind and reliability that non-OEM cannot.