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Meet Darren Hebert: New Product Support Manager

Meet Darren Hebert!

Darren has been with Hugg & Hall since October of 2019 and started with us as a Service Manager. Starting October 1, he will be serving us as Product Support Manager in our Baton Rouge, Louisiana location. Darren brings a great amount of industry experience,  outstanding professional skills, and a passion for the employees here at Hugg & Hall. We are so excited to see all the great things he is going to do in his new position! 

Where were you born/raised? Where do you live now?

I was born and raised just south of Houma, Louisiana in a small town called Bourg. Oddly enough, my family owns property in the back of the Hugg & Hall location down there and that’s where I spent a good bit of my free time hunting and riding dirt bikes. Later in life, after I completed my 8 year military career in the Navy, I moved to Baton Rouge to pursue careers other than what the oilfield had to offer.

How long have you been at Hugg & Hall? If you started in a different position, tell us how you got here.

I started with Scott Equipment in 2013 and made the transition to Hugg & Hall in October 2019 carrying on as Service Manager.

What is the best part (your favorite thing) about working for Hugg & Hall?

There are so many things that I love about Hugg & Hall, but if I were to pick just one, I would have to say the most obvious is the eagerness to grow. From day one I have been impressed at how some is never enough. There has never been a time that anyone has said no to making improvements or trying to do better for our customers or our employees. Hugg & Hall continues to push forward even in the darkest moments of hurricanes, the pandemic, etc. The support that we as employees get from the upper management and ownership of this company stands out far greater than anyone could ever expect.

Do you have a favorite memory of your time here at Hugg & Hall?

One of my favorite memories here at Hugg & Hall was the announcement that we were going to move into a newer facility that would be home to all departments at one location. One of the most valuable things here at this location, is that all departments work and help each other without conflict

or forced obligation. The definition of being a TEAM is valued by all and is thoroughly embraced. A bond between departments has been formed and thrives to get stronger as we grow for the future.

What are you most excited about in your new position as Product Support Manager?

My focus has always been to make things run smoother not just for the Service Department, but for ALL departments involved. To be in a position that is designed to encourage that even more and to increase the growth of the company by being a bigger part of the operation is very exciting. The challenge of the daily operations for anyone is how well you make a positive impact that ultimately gets you positive results.

What is an interesting random fact about you that people may not know?   

Most folks don’t know that I am a Reserve Sheriff’s Deputy with the East Baton Rouge Sheriff’s Office and have been for the past 14 years. I have volunteered to serve my country and now this is what I do to serve my community. I’ve spent 10 years in uniform patrol, 2 years executing warrants and I currently serve as a Firearms Instructor with the Sheriff’s training department helping new recruits and ongoing in-service training for seasoned deputies.

Tell us your favorite quote and what it means to you.

John F Kennedy said, “Ask not what your country can do for you – ask what you can do for your country”. This quote inspires me in so many ways and those folks that know me can tell you that I implement it in everyday life. A positive, selfless act to help others is so rewarding.

What do you like to do in your free time?

Free time? What’s that? If there is such a thing, I do like to Sport Clay shoot, deer hunt and go on the occasional motorcycle ride with my wife, Carrie, in the mountain areas of Tennessee.

Employee Spotlight: Mike Landrum

Meet Mike Landrum – Product Support Sales Representative – Baton Rouge, LA

Where is your hometown? Baton Rouge, LA (laissez le bon temps rouler) *let the good times roll*

Do you have family? Kids? My wife, Kelli of 29 years and sons Chandler and Parker.

What does your typical day at work look like? Our territory consists of 10 Louisiana parishes (counties) that I travel covering customers and prospects. I normally like to start work early in the mornings when there is less traffic on the roads and usually will have at least one customer calling needing help before 7:00 A.M. I accept customer calls anytime of the day either very early in the mornings or late in the evenings. Depending on the area within the territory I am covering that day, I will normally start by visiting existing customers early and then cold calling later in the morning and after lunch. In the late afternoons, I am calling on customers and following up on outstanding quotes and preparing new quotes.

Daily job duties? Developing new customers, growing business with existing customers, service and parts quoting, helping customers make sound financial decisions and teaching equipment operator training.

How long have you been with the company? I came over from the transition with Scott Equipment, so total time of 7 years.

What is your favorite thing about your job? Meeting new people and developing new business opportunities. I really enjoy listening to customers and prospects to identify their problems and needs so Hugg & Hall can provide a successful solution building a mutually beneficial long-term relationship. Solving customer’s problems is very gratifying to me and at the same time, helping someone else clear their obstacles.

Do you have a favorite memory while working at Hugg & Hall? Learning that our branch was moving to a new location soon.

What do you enjoy doing outside of work? Traveling with family and friends to interesting places across the country.

What are your passions? Saltwater fishing in the Gulf of Mexico, hunting and cooking.

What is something that the people you work with might be surprised to know about you? I participated in competition water skiing and began barefoot skiing when I was just 13.

“When someone asks me where I work, I’m very proud to say that I work for Hugg & Hall Equipment!”

Mike Landrum is an essential part in keeping daily operations moving smoothly! We are proud to have him on our team! To start your own Hugg & Hall Story, visit our hiring website.